🏛 Citizen App (Pakistan Citizen’s Portal)

📌 Citizen App Kya Hai?

Citizen App ek government ka official digital platform hai jo awaam ko ye sahulat deta hai ke wo apni shikayaat, sujhaav aur feedback directly hukoomat tak pohcha saken – bina kisi sifarish aur office ke chakkar lagaye.

Is app ka asal maqsad public aur government ke darmiyan direct connection banana aur har shikayat ko proper tracking system ke through resolve karna hai.

📌 Citizen App Ka Fayda

1. Seedha Rabta Hukoomat Se – beech mein koi barrier nahi
   
2. Transparency – aap apni complaint ki progress live dekh sakte ho
   
3. Accountability – departments ko jawab dena parta hai
   
4. Time Saving – aapko personally offices nahi jana parta
   
5. Global Recognition – 2019 mein Dubai World Government Summit par is app ko “2nd Best Government Service App” ka award mila
   

📌 Citizen App Se Konsi Services Milti Hain?

• Shikayaat register karna (bijli, pani, gas, tax, police, school, health waghera)
  
• Suggestions aur feedback dena
  
• Departments ke performance ko rate karna
  
• Har complaint ka tracking ID milta hai jahan se status check hota hai
  

📌 Client Ko Kaise Samjhaye?

Citizen App ek hukoomati platform hai jahan aap apni shikayat ya masla register karte ho aur wo directly us department tak jata hai. Aap ghar baithe uski tracking dekhte ho aur final jawab bhi app par mil jata hai. Matlab ab sifarish ya offices ke chakkar nahi – sirf ek app se hukoomat aapke samne hai.

📌 Hamari Company Ka Role

Hamari company aapko Citizen App services me assist karti hai:

• Aapki shikayat aur documents proper tarike se prepare karna
  
• Citizen App par complaint file karna
  
• Tracking aur follow-up karna
  
• Jab tak issue resolve na ho, client ko update dete rehna

Yani hum client ke liye complaint filing, tracking aur resolution support asaan banate hain.